How we protect your data.

Introduction

This notice describes the privacy policy ("Privacy Policy" or "Policy") of https://propips.uk, hereinafter referred to as the "website" or "Site".

Propsuite is a Dubai-based proprietary trading technology partner that designs, operates, and manages challenge-driven funding programs across FX and CFD markets. When you use our platform, you provide certain personal details so we can verify your identity, process payments, and give you access to trading accounts.

Our goal is to be transparent about how your information is collected and used. This Policy outlines what types of data we collect, how we use it to operate our services, and under what circumstances it may be shared with trusted third parties.

By using our website https://propips.uk or participating in trading programs through Propips, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of it, you must stop using our services.

Information We Collect

Personal Identification Details

When you create an account on Propsuite, we collect basic information such as your full name, email address, and country of residence. This helps us set up and manage your user profile and communicate important account updates.

Verification Data

To comply with anti-fraud and compliance requirements, we use a trusted third-party service provider to perform identity verification. This may include copies of identification documents such as government-issued ID, passport, or proof of address.

Payment Information

Payments are processed by our approved payment processor. We do not store credit or debit card information, but we may receive confirmation details such as payment status, transaction amount, and reference ID.

Trading and Account Data

During evaluation or funded phases, we collect trading-related data such as account performance, trade history, rule compliance, and other metrics to assess progress, enforce challenge rules, and manage payouts.

Device and Usage Data

When you access the website, certain information is collected automatically, including IP address, browser type, operating system, device identifiers, and pages visited.

Communication Data

We keep records of support tickets, feedback forms, email correspondence, and other communications to respond to queries, improve support, and maintain an audit trail.

Affiliate and Referral Data

If you join through an affiliate or referral link, we may collect and share limited data such as your name and email with the affiliate who referred you, only where necessary to track and manage commission.

Marketing and Cookies Data

We collect information on marketing preferences and campaign interactions, including data gathered through cookies used for personalised advertising, retargeting, and performance measurement.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, understand how visitors use the platform, and deliver relevant advertising.

Essential Cookies

These are necessary for the website to function. They allow you to log in, access your dashboard, make payments, and use secure areas of the site.

Performance and Analytics Cookies

These help us understand website usage. We use tools like Google Analytics to monitor page visits, time spent on the site, and general navigation patterns.

Advertising and Retargeting Cookies

We use cookies from advertising partners such as Meta Pixel and TikTok Pixel to show relevant ads and measure campaign effectiveness.

Functional Cookies

These remember preferences such as language, region, and login details to make your experience smoother and more personalised.

You can manage or disable cookies through your browser settings at any time, although doing so may affect certain website features or limit access to parts of the platform.

Legal Basis for Using Your Information

Contractual Necessity

We process personal information when necessary to provide services, register you for a trading challenge, verify identity, process payment, manage your account, and communicate account updates.

Legal and Regulatory Compliance

Certain information must be collected and retained to comply with applicable laws, anti-money laundering regulations, record-keeping obligations, and identity verification requirements.

Legitimate Business Interests

We process information to improve the platform, analyse performance, ensure system security, detect fraud, and maintain the integrity of trading programs.

Consent

In some cases, we process personal data based on explicit consent, including marketing emails, personalised advertising cookies, or optional information not required for service delivery.

Protection of Rights and Fraud Prevention

We may process data to protect legal rights, enforce policies, investigate misuse, or prevent fraudulent activities.

How We Use Your Information

We use your information to create and manage accounts, verify identity, process payments, deliver services, monitor trading programs, communicate with you, improve the platform, and provide support.

Trading data is used to track your progress through evaluation and funded phases, assess compliance with program rules, and calculate performance-based payouts. Certain aspects may involve automated evaluation based on objective trading criteria such as profitability and rule adherence.

We may use analytics, feedback, and usage data to understand how traders interact with the platform, identify issues, improve functionality, and develop new features or products.

With your consent, we may send marketing emails or offers related to Propsuite programs. You can opt out at any time by clicking the unsubscribe link or contacting us directly.

We monitor account activity to detect violations such as copy trading, hedging, arbitrage, or other prohibited practices, helping maintain a transparent and fair environment.

We will never sell your personal data. However, we may analyse and monetise aggregated or anonymised trading data that does not identify individual users.

Retention and Deletion

We keep personal information only as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, and protect legitimate business interests.

For active accounts, we retain personal data while the account remains open so we can operate the account, process payments, verify identity, manage trading activity, and provide support.

When an account is closed, we keep limited data for a reasonable period for legal, tax, compliance, dispute, chargeback, audit, or regulatory purposes.

KYC and compliance records are retained for as long as required under financial compliance and anti-fraud obligations. Transaction and accounting data is kept for the duration required by law.

Marketing data is retained until you withdraw consent or unsubscribe. Technical and log data is typically retained for shorter periods to monitor performance, detect security issues, and improve user experience.

Information Sharing

Certain employees, consultants, and independent contractors may access personal information when needed for customer support, technical maintenance, compliance checks, or account management. They are bound by confidentiality and data protection obligations.

We work with trusted third parties including payment processors, KYC verification providers, hosting providers, analytics platforms, advertising platforms, and communication systems.

If you register through an affiliate or referral link, we may share limited information such as your name or account ID to confirm referral and process commission. We do not share trading or financial data beyond what is necessary.

We may share information if required by law, regulation, court order, or lawful requests from government or regulatory authorities. We may also disclose information to protect rights, prevent fraud, or enforce Terms and Conditions.

If Propsuite undergoes a merger, acquisition, or restructuring, information may be transferred as part of that process. Any successor entity will be bound by this Policy.

Data Storage and Security

We apply technical, administrative, and organisational measures to safeguard personal information from unauthorised access, misuse, loss, or alteration.

Personal information collected through the platform is stored on privately managed cloud servers maintained by us and trusted hosting partners. Servers are protected through encryption, firewalls, and restricted access systems.

Security measures include encryption during transfer and at rest where appropriate, firewalls, intrusion detection systems, regular monitoring, role-based access controls, strong authentication, and ongoing security reviews.

Employees, consultants, and contractors with access to personal data are bound by confidentiality agreements and internal data protection policies.

No electronic transmission or storage system can be completely secure. We cannot guarantee absolute security, but once we receive data, we take reasonable precautions to protect it from unauthorised access, loss, or misuse.

International Data Transfer

Because Propsuite serves traders and partners around the world, personal information may be transferred to, stored on, or accessed from servers located in different countries.

Whenever information is transferred across borders, we take steps to ensure data remains protected to the standard described in this Privacy Policy, including technical safeguards, access controls, and contractual commitments.

By using our website and services, you understand that your information may be transferred, processed, or stored outside your country of residence and consent to such transfers in accordance with this Policy.

Links to Other Websites

Our website may contain links to third-party websites or services not operated or controlled by Propsuite. We are not responsible for the content, security, or privacy practices of those external sites.

When you click a third-party link, you will be subject to that site's own terms and privacy policy. We recommend reviewing those policies before providing personal information.

Complaints for EU, EEA, Switzerland, and UK Users

If you are located in the EU, EEA, Switzerland, or UK, you may lodge a complaint with your local data protection authority if you believe your personal data has been handled in a way that breaches applicable laws.

Examples include the UK Information Commissioner's Office, Ireland Data Protection Commission, Switzerland Federal Data Protection and Information Commissioner, or your national EEA authority.

We encourage you to contact us first at support@propsuite.com so we can address your concern promptly.

Rights of Users from the United Arab Emirates

Propsuite is established in the UAE and is subject to the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

UAE residents may have rights to access, correction, erasure, restriction, portability, objection, and the right not to be subject to automated processing with significant effects except where necessary for service delivery or authorised by law.

Your data may be transferred outside the UAE for hosting or operational purposes, but only where adequate protection or suitable safeguards are in place.

If you believe your data has been handled inconsistently with UAE data protection law, contact Propsuite Commercial Broker FZCO at support@propsuite.com.

Rights of Residents of India

If you are a resident of India, you may have rights under the Digital Personal Data Protection Act, 2023. Your Data Fiduciary is Propsuite Commercial Broker FZCO.

You may have the right to access, correction, erasure, withdraw consent, nominate another individual to exercise rights in the event of death or incapacity, and grievance redressal.

The Grievance Officer is Ryan Beasley and can be contacted at support@propsuite.com. We will acknowledge and respond to grievances within the period prescribed under applicable law.

Personal data may be transferred, processed, or stored outside India where permitted under applicable law and subject to appropriate safeguards.

Rights of Users from California

This section applies to California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to Propsuite.

California residents may have the right to know categories of personal information collected, sources, specific pieces collected, purposes for collection, categories of third parties receiving information, and whether information is sold or shared.

We do not knowingly sell personal information. If personal information is shared for cross-context behavioural advertising or profiling, you may opt out by contacting support@propsuite.com.

California residents may request deletion, correction, limitation of sensitive personal information where applicable, non-discrimination for exercising rights, and may appoint an authorised agent.

We will acknowledge receipt of requests within 10 business days and respond to verified requests within 45 days, with an additional 45 days where required.

Notice for Users from Nevada

Under Nevada law, certain Nevada residents have the right to opt out of the sale of personally identifiable information for monetary consideration.

Propsuite does not sell personal information. Nevada residents may submit an opt-out request for any future potential sale by contacting support@propsuite.com.

Rights of Users from Other States and Countries

Depending on the laws of your country or state, you may be eligible for rights including access, rectification, erasure, restriction, objection, portability, withdrawal of consent, and transfer of personal data.

Your data controller is Propsuite Commercial Broker FZCO, DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, United Arab Emirates. Contact email: support@propsuite.com.

To make such requests, contact support@propsuite.com. We may reject requests where you are not entitled to the right you request to enforce.

Responding to Legal Requests

We may access, preserve, or disclose personal information if required by law, regulation, legal process, governmental request, or where we believe in good faith that action is necessary to comply with obligations, enforce Terms, protect rights and property, investigate fraud, or ensure safety.

Disclosure will be limited to what is legally required, and we will make reasonable efforts to notify you where permitted by law before releasing information.

Children's Privacy

The website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

Opting Out

You can opt out of promotional emails by clicking the unsubscribe link in our emails or contacting support@propsuite.com.

For SMS or messaging campaigns, you can stop messages by replying "STOP" or following the opt-out instructions included in the message.

You can manage or disable cookies through your browser settings. You may also adjust ad settings on Google, Facebook, TikTok, your browser, or device to limit personalised or retargeted ads.

You may request to close your Propsuite account and delete your data by emailing support@propsuite.com, subject to legal and compliance retention requirements.

Opting out of marketing communications or cookies will not affect essential service-related communications such as account verification, transaction confirmations, or important updates about participation in trading programs.

Governing Law and Dispute Resolution

This Privacy Policy and any dispute arising out of or relating to it shall be governed by the laws of the United Arab Emirates, as applied within the Emirate of Dubai.

The parties shall first attempt to resolve any disagreement amicably through direct communication. If no resolution is reached within a reasonable period, the dispute shall be submitted to the exclusive jurisdiction of the competent courts in Dubai, UAE.

Questions About This Privacy Policy

In the event you have any grievance regarding this Privacy Policy, or with any content or service of Propsuite, you may write to the Grievance Officer / Designated Representative.

Name: Ryan Beasley

Email: support@propsuite.com

We welcome your comments regarding this Privacy Policy. Please write to us at support@propsuite.com.

Last updated: December 01, 2025.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in business practices, legal obligations, or how we handle personal information.

When changes are made, we will revise the "Last updated" date at the bottom of the Policy and, if changes are significant, may notify you by email or through a website notice.

Continued use of the website after changes to this Policy will constitute acceptance of those changes.