How can we help?
Find answers about ProPips challenges, account rules, payouts, dashboard access, support channels, and everything you need before starting your trading journey.
Live Website Chat
Use our live website chat for quick questions, general support, and help while browsing ProPips.
Dashboard Support
Open a support request through your ProPips dashboard for account, platform, and challenge-specific help.
Join Discord
Join the ProPips community for updates, trader discussion, announcements, and community support.
Find help by category.
Choose the topic that matches what you need help with and quickly find the right information.
Common help centre questions.
These are some of the most common questions traders ask before starting with ProPips.
How do I get started with ProPips? +
Register through the ProPips dashboard, choose your preferred challenge, select your account size, and complete your purchase. Once completed, your account details will be sent according to the selected payment method and account type.
Where can I find my account credentials? +
Your credentials are sent to the email address connected to your ProPips account. You can also access support through your dashboard if you need help locating them.
How do I contact support? +
You can contact us through live website chat, your dashboard support tab, or the ProPips Discord community depending on the type of help you need.
Where can I read the full rules? +
You can view the full breakdown of challenge rules, trading objectives, payout requirements, and account terms in the ProPips FAQ hub.
Still need help? Our support team is ready.
If you can’t find the answer you need, contact ProPips support and we’ll help point you in the right direction.